Please
read carefully
These terms and conditions are a necessary part of any transaction
between Snuffbox and its clients. One thing they do not cover
but imply is our commitment to building genuine working relationships
with all our partners and clients through personal service
and ethical trading. Please read the terms and conditions
carefully but also contact us if
you have any questions.
We reserve the right to update these terms and conditions
at any time without prior notice.
The following terms and conditions apply to all web site
design and development services offered by and its suppliers.
By ordering services from and its suppliers you are agreeing
to the following terms and conditions.
Last Updated: 27 August 2006
- We reserve the right to refuse to construct a web sites
which we may judge as unfit due to content or otherwise.
This includes, but is not limited by, sites containing
adult oriented material, sites which promote hatred towards
persons belonging to any ethnic group, religion or sexual
orientation and sites which infringe copyright or are contrary
to Canadian laws.
- The acceptance of a commission shall be deemed as a contractual
agreement between Snuffbox, it's suppliers and the client
and thereby agreement to the terms and conditions herein.
- For larger commissions as defined by Snuffbox, a minimum
payment of 25% of the estimated project gross cost are
due prior to commencing any work. A further payment of
50% is due at the time of launch of the 'beta' version
of the project. The balance of 25% will be due immediately
upon the day that the project become 'live' on the web
(defined as the activation of the homepage of the site
on the client's domain). For individual projects or bodies
of work Snuffbox may vary the payment terms as it deems
appropriate at it's sole discretion. Any variation in payment
terms will be clearly stated in the quotation for the body
of work. Variation to the payment terms do not affect the
remaining terms and conditions as described herein.
- Snuffbox and its suppliers cannot always guarantee to
start work immediately on a commission but will make their
best efforts arrange a date with the client as to when
work can commence. Delivery schedules for work (where required)
will be defined in the production specification for the
commission, but Snuffbox accepts no responsibility for
delays caused by suppliers or contributors including, but
not limited to, contributions that are to be made by the
client. If a delivery schedule is not explicitly stated
in the specification then Snuffbox will deliver the commissioned
body of work within a reasonable time according to the
amount of work necessary to complete the commission.
- Snuffbox will produce a production specification for
the commission in collaboration with the client. When engaging
the services of Snuffbox the production specification is
deemed to be the full body of work to be completed. If,
following approval of the specification and during the
Website Development Cycle the client wishes to make changes
to the specified work then Snuffbox will produce a discreet
quotation that defines any extra charges to be incurred.
Acceptance of this discreet quotation will be taken as
agreement to commission a separate body of work from that
defined in the original proposal and will not supercede
or cancel the original agreement except when explicitly
stated.
- All material, both text and images, supplied by the client
will remain the client's property. The client is responsible
for securing all necessary licenses or permissions for
copyrighted content that is supplied to Snuffbox. All such
material supplied by the client will be assumed to be the
property of the client and therefore free to use in any
development without fear of breach of copyright laws.
- The copyright for all material provided by Snuffbox and
its suppliers, such as code, programming, graphics, photographs,
images and text, will remain the property of Snuffbox and
its suppliers until such time as payment has been made
in full, whereupon said copyrights will become the property
of the client, except where superceded by copyright outside
the control of Snuffbox or its suppliers or where Snuffbox
or its suppliers (at their sole discretion) wish to retain
copyright for licensing purposes.
- Snuffbox and its suppliers make every effort to design
the pages which display acceptably in 2005 standards compliant
browsers to the standard moderated by the World
Wide Web Consortium automatic validation tools for
HTML, XHTML and their variants, but cannot accept responsibility
for pages which do not display acceptably in new versions
of browsers released after pages have been designed.
- If a client wishes Snuffbox and its suppliers to promote
a web site as a separate commission, Snuffbox and its suppliers
will make every reasonable effort to promote the website
effectively but cannot guarantee high rankings in search
engine results.
- Snuffbox and its suppliers can accept no responsibility
or liability if any search engine, online directory or
search site does not index the web site fully or display
the web site in search results.
- Snuffbox and its suppliers will initially place the client's
website on one of Snuffbox and its suppliers' demonstration
servers during the Website Development Cycle so that the
client may view the website's progress. When both Snuffbox
and its suppliers and the client agree that the website
meets the criteria agreed during the commissioning process,
Snuffbox and its suppliers will invoice the client for
the full amount due for the commission. On receipt of payment,
Snuffbox and its suppliers will publish the website on
the client's server, or provide the source code for the
site via a download (or cd-rom disk) for the client to
upload.
- If at any point during the Website Development Cycle
a client wishes to cancel, they may do so but will be invoiced
an amount that Snuffbox and its suppliers in it's sole
judgment deems to be appropriate for the amount of work
completed on the commission up to the point of cancellation.
Snuffbox and its suppliers will make every reasonable effort
to supply the work done to the point of cancellation immediately
following receipt of all outstanding payments. Snuffbox
will charge a reasonable fee for any extra time spent in
transferring the work already completed to the client or
any person or persons nominated by the client and include
these in a final invoice prior to transfer of files. Snuffbox
will not be liable for support or further services to the
client or their nominees unless arranged by agreement.
- If, during the Website Development Cycle, the client
does not supply the content required in order to complete
the commission within a reasonable amount of time (14 days),
Snuffbox and its suppliers will consider that the client
wishes to cancel the commission. Paragraph 12 will then
apply.
- All invoices are issued to the email address supplied
by the client in .pdf format. Hardcopy is only provided
to the client upon specific request.
- All invoices are due immediately upon completion of the
project as outlined in item .3 above, unless a prior payment
schedule has been agreed to in writing by Snuffbox. All
payments must be received within 30 calendar days from
the date of issue of the relevant invoice otherwise interest
and administrative charges will apply (see item .18)
- GST will be applied as required.
- Any payment returned by the bank or credit card company
will incur a $35 administration charge. This will be invoiced
and will be added to the total outstanding debt owed by
the client.
- Any late payments made in relation to amounts owing to
Snuffbox and its suppliers that are received outside the
30 day invoicing period will be subject to an administration
fee of $35 in respect of each reminder letter or email
sent. In addition interest at 22% per annum (compounded
and charged monthly) will be added. If any additional administration
work or outside agency is used in collecting the debt then
these costs will be added to the account.
- Snuffbox and its suppliers do not undertake to maintain
or update a client's website as part of the design and
development commission. If a client wishes Snuffbox and
its suppliers to maintain or update a web site as a separate
commission, Snuffbox and its suppliers will negotiate with
the client a maintenance contract appropriate to the amount
of work required. Web site maintenance may also be undertaken
on a time and materials basis if the client so wishes.
- Snuffbox and its suppliers reserve the right to alter
prices at any time without notice. If a client has commissioned
any services from and its suppliers prior to a change in
prices, that commission will not be subject to any increase,
but any subsequent commission may be subject to an increase.
- By agreeing to these terms and conditions your statutory
rights are not affected.
ACCEPTANCE
OF AGREEMENT
BY ENTERING INTO A COMMISSION
WITH SNUFFBOX YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT
AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY
EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING
ON ANY REPRESENTATION AGREEMENT, GUARANTEE OR STATEMENT OTHER
THAN AS SET FORTH IN THIS AGREEMENT.